Managed IT support, cyber security and Microsoft 365 for small businesses, with written response times and no lock-in contracts.
IT services in Glenmore Park, Penrith
Details checked on 20/10/2026. What this means
Owned and run by
Jim Thomas, Joe Daley and Jordan Sidhom
Digitek IT is a managed IT support and cyber security business based in Western Sydney, looking after small and medium businesses with 1 to 30 staff. Director Jim Thomas has around 18 years in technology, from developer to chief technology officer. He works alongside Joe Daley, who spent 11 years as a general insurance broker focused on cyber cover, and Jordan Sidhom, who spent close to ten years in IT and cyber security at one of Australia’s largest companies.
The team looks after day-to-day IT support, monitoring and updates, along with cyber security such as email protection, multi-factor authentication and staff training. They also set up Microsoft 365 and cloud systems, secure Cloud PCs for remote and offshore staff, and tested backups with a plan to get running again, across both Windows and Apple devices.
Response times are written into every agreement, with critical issues answered within an hour during business hours. Prices are agreed before any work starts, and agreements run month to month with 30 days notice, so there is no lock-in contract.
Digitek IT works with NDIS providers, dental and medical practices, real estate agents, law firms, accountants and brokers across Penrith, the Blue Mountains, the Hawkesbury and greater Western Sydney. On-site visits are available when needed, and remote support covers businesses Australia-wide.
Your message goes straight to Digitek IT, and they will reply to you directly.
Blue Mountains: Bell, Blackheath, Blaxland, Bullaburra, Faulconbridge, Glenbrook, Hawkesbury Heights, Hazelbrook, Katoomba, Lapstone, Lawson, Leura, Linden, Medlow Bath, Megalong Valley, Mount Irvine, Mount Riverview, Mount Victoria, Mount Wilson, Springwood, Sun Valley, Valley Heights, Warrimoo, Wentworth Falls, Winmalee, Woodford, Yellow Rock
Hawkesbury: Bligh Park, Bowen Mountain, Clarendon, Colo, East Kurrajong, Ebenezer, Freemans Reach, Glossodia, Grose Vale, Grose Wold, Hobartville, Kurmond, Kurrajong, Kurrajong Heights, Kurrajong Hills, Lower Portland, Maraylya, McGraths Hill, Mulgrave, North Richmond, Oakville, Pitt Town, Richmond, Richmond Lowlands, Scheyville, South Windsor, St Albans, Vineyard, Wilberforce, Windsor, Windsor Downs, Wisemans Ferry, Yarramundi
Penrith: Agnes Banks, Badgerys Creek, Berkshire Park, Caddens, Cambridge Gardens, Cambridge Park, Castlereagh, Claremont Meadows, Colyton, Cranebrook, Emu Heights, Emu Plains, Erskine Park, Glenmore Park, Jamisontown, Jordan Springs, Kemps Creek, Kingswood, Lemongrove, Leonay, Llandilo, Londonderry, Luddenham, Mount Vernon, Mulgoa, North St Marys, Orchard Hills, Oxley Park, Penrith, Regentville, South Penrith, St Clair, St Marys, Wallacia, Werrington, Werrington County, Werrington Downs
Listings on Mountains and River are free, with no contracts or lead fees.
